If you think that regular vacuuming can keep your carpets 100% bacteria and allergens free, then you are wrong. For deep carpet cleaning, you must hire a professional carpet cleaner, and service frequency depends on your carpet usage and house conditions. Experts suggest that you must get your carpet professionally cleaned at least once a year. But if you live in a dusty area, or have kids and pets, or don’t have time for regular vacuuming, then you should get it cleaned twice a year. If you have never hired a cleaning company before and are nervous about what to expect from them, we are here to help you.
- Job analysis:
When you hire a carpet cleaning company, they should send a professional cleaner to your home to get the exact measurements of the carpet area, check for any stains, etc., and prepare an estimate for the job. Never hire those experts that provide you an estimate over a phone call.
- Furniture removing charges extra:
Don’t expect them to remove the furniture and clear the space for free. Yes, they do it, but they charge extra for it. If you want to save some cash on this trivial task, remove all the furniture yourself and clear the area before the carpet cleaners arrive.
- Dry vacuuming:
The process starts with dry vacuuming. It is a crucial part of the whole carpet cleaning process, and you have to make sure that your carpet cleaners don’t skip this step.
- Eco-friendly products:
A good carpet cleaning service would always work with eco-friendly products. Some companies that offer cheap services don’t use eco-friendly cleaners. But it’s not wise to save a few bucks at the cost of the health of your family, is it?
- Stain and mold removal:
This step comes after dry vacuuming. The professionals will clear all the stains and mold (if any), from the carpet and make it like new again. Remember that they have proper cleaning solutions which do not harm your carpet fibers. The charges of this service are usually included separately in the estimate. So, check the estimate carefully to avoid overcharging scams.
- Odor free carpet:
After the work is done, your job is to cross check everything up to your satisfaction, and if you find something wrong, ask them to fix it. Your carpet should be completely free from bad odors and stains.
- Satisfaction guaranteed:
Your company should provide 100% customer satisfaction guarantee. In carpet cleaning, stains, wrinkles, odor, all these issues are tricky and could recur within 4-5 days of your service. If this happens to you, you can ask for a refund or free service ONLY in the case of 100% customer satisfaction guaranteed.
These are all the things that you should expect from a good carpet cleaning company.